We have been experiencing issues with meal data not being transferred to ParentPay each day. Some student accounts will show large sum till adjustments to account for this. This also means that sometimes the balance on ParentPay is more than it should be, leading to some confusion over how much credit children have to spend in the canteen.

Catering staff can always access the correct balance, so if you have any concerns please contact the Catering Manager via email at [email protected]